Cancellation & Rain Policy

This contract, after signing, is a legal and binding contract. To cancel or reschedule, sufficient notice must be given – at least 24 hours prior to delivery of items. Any rescheduling of event is subject to availability.

Equipment

The customer agrees that the lessee rents the above equipment for lawful purposes. The intended use of equipment by the lessee will not infringe upon any third-party use. Lessee agrees that the equipment will be returned to Tents for Rent after the rental date. Suppose the lessee fails to return the equipment at the expiration of rental. In that case, the lessee will be charged for the time equipment is in possession. Lessee further agrees that the equipment will be returned in the same condition as when it was rented to the lessee.

Hold Harmless/ Indemnity

Lessee assumes all risk and liability for the use and operation of the equipment and personal injuries and property damage arising from or incidental to that. Lessee shall protect, defends, indemnify, and save harmless Tents for Rent against any/all claims, demands, or causes of action of every kind arising in favor of any person, including but not limited to the lessee and their guest on account of personal injury, death, or property damage, growing out of incident to or resulting directly or indirectly from the performance of the rental agreement, from any cause whatsoever.

Safety

The customer will take all necessary precautions regarding the items rented and protect all persons and property from injury or damage. The customer acknowledges that the weight load on chairs should not exceed 300 pounds. The customer acknowledges that they are in charge of checking weather conditions and admittance of people in the tent and will evacuate all people from the tent if the wind exceeds 25MPH. It is not recommended for the customer or lessee or/and guest to use, occupy or be in the vicinity of tents during or after snow accumulation until the snow has melted or been removed. The customer acknowledges and agrees that Tents for Rent is not responsible for any injury occurring to the customer, any guest of the customer, or any other persons using the rental equipment or to any claims by any other person(s) injured by or on account of the rental equipment while the equipment is in possession of the customer.

Insurance & Permits

The lessee is responsible for securing necessary permits if required. Tents for Rent will assist with providing a certificate of insurance (additional cost of $25.) If other information is necessary to secure permits, Tents for Rent will assist if able.

Missing or Damaged Items

Tents for Rent will pick up items 1-2 days after the scheduled event. If not all items are present, any item not returned to Tents for Rent after an additional 2 days is considered missing. Missing or damaged items will be charged to the lessee at replacement cost.

Final Payment

Final payment is due upon delivery unless other arrangements have been made before delivery. Tents for Rent accepts cash, checks, Visa, Mastercard, Discover, and American Express.

Delivery & Set-up

Your order will be delivered 1-3 days before the scheduled event date unless arranged otherwise. Tents for Rent will strive to accommodate clients’ delivery requests; however, we reserve the right to reschedule the delivery to another reasonable time. We try to communicate any scheduling changes as they occur. All items will be delivered and picked up at the designated location. Delivery is to the stated location of the property or the main level of the building. Lessee must be available at setup to confirm equipment location and verify items delivered. Lessee will confirm equipment will fit in the location. The location must be able to secure equipment properly. Additional fees may apply if Tents for Rent staff request return before the scheduled pick-up time.

Weather

Tents are temporary shelters designed to handle most normal weather conditions; however, there may be situations that become unsafe such as but not limited to winds exceeding 25mph, lightning, or heavy thunderstorms. Evacuation of a tent is required in these unsafe conditions.

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Our Customer Service Agents are ready to offer support and answer any questions you may have in more detail. Contact us at:Telephone: +1 (630) 562-8000.